FAQ's
DucThien Elopement/ Destination Wedding Photography
in Germany & Europe
1) Do You Charge For Travelling?
Our Team would love to take wedding photos in Hamburg, Bremen, Schleswig-Holstein, Niedersachsen, Brandenburg, Nordrhein Westfalen, and nationwide, of course, DESTINATION WEDDING Photos in Europe.
In our wedding reportage, there is much passion, because every love story deserves photos that make them timeless. Travel expands the horizon. Therefore, we'd also like to be asked for weddings nationwide and throughout Europe.
Within the city of Hamburg around 20km, there is no travel cost, but outside Hamburg and Brandenburg, we calculate the price according to the actual efforts (fuel cost or train ticket). It costs 0.50 cents per km from Hamburg central. Of course, we discuss this in advance of your booking. We do not calculate travel time.
For full- day bookings with long journeys (from 150 km each way), we would ask you to provide a place to stay (guesthouse or similarly), because we would prefer not to have to drive home in the dark from somewhere after midnight and a long day of work.
2) Do You Offer Wedding Destination Coverage? How Does It Work?
Yes, we do!
"Big adventures mean big and amazing storytelling!"
We love wedding destinations, and we have photographed weddings across Europe, Vietnam and worldwide. We love to serve clients from all around the world. Thus, our wedding photography packages include the costs of travel and the most reasonable accommodations.
3) How Many People Do You Need To Fly Out?
We strive to provide the best wedding photography experience for you. That's why, depending on your specific needs and requirements, we may send out a team of up to two people. This team will consist of a talented photographer and a capable assistant to ensure that every moment of your special day is captured to perfection.
To ensure that we are fully prepared for your wedding day, we prefer to arrive at the destination a day in advance. This allows us to get familiar with the wedding venue, check out the lighting and angles, and make sure that we are on time for the big event.
Once your wedding day has come to an end, we will make arrangements to depart for home. To ensure a smooth transition, we typically book our return flight for the day after your last event, and at a later time if possible.
4) Do You Edit By Yourself All Of Our Photos?
Yes, as dedicated wedding photographers, Duc Thien Pham and Sheena take pride in personally editing every photo they take. They understand the emotions of your special day and pour their passion into capturing the beauty, sunlight, colors, and feelings of your wedding memories.
With a keen eye for detail, Thien and Sheena edit each image with the utmost care, paying close attention to every nuance and ensuring that every photo is a timeless masterpiece. They never bulk edit or mass produce, choosing instead to focus on each photo individually, sometimes taking hours to perfect just one image.
As perfectionists in their craft, Thien and Sheena are committed to delivering only the best in wedding photography, and their hand-edited images are a testament to their commitment and expertise.
As wedding photographers, Thien and Sheena are known as a perfectionist.
5) Do You Photograph Details And Family Group Photos?
Yes, we absolutely capture all the important details and family group photos that make your wedding day complete. We understand the significance of these moments and make sure to capture them beautifully and artistically.
However, as a responsible and privacy-conscious wedding photographer, we abide by the DSGVO regulations and will never publish photos of guests and family members without their consent. We believe in placing the privacy and comfort of your guests as a top priority, while still capturing stunning images of the bride and groom.
6) What Do You Do If We Have An Outdoor Venue And It Rains On Our Wedding Day?
At Duc Thien Pham Photography, we believe that a little rain on your wedding day can bring even more magic and joy to your special moments. We are always prepared for any weather and have a range of indoor and outdoor options to choose from. If the rain is a concern, we will work with you to find the perfect alternative location that fits your vision.
Whether it's a greenhouse, a cozy indoor venue, or even just your own home, we will make sure your photos are stunning and capture the joy and laughter of your special day. And if you're up for the adventure and don't mind a little rain, we are more than happy to embrace it and create truly unique and memorable images that reflect your personality and love story.
See more here as an example: with umbrella and without an umbrella & under the rain.
7) Otherwise, without an umbrella, choose an alternative place in the building or warm place:
8) How Does Payment Work?
We have a simple and straightforward payment process. We request a non-refundable retainer to secure your date, which is due 14 days after signing the contract.
The final payment is due two weeks after your wedding day. Your photos will only be fully edited and processed once we receive the final instalment.
After the final payment has cleared, we'll send you the finished product both digitally and via post, within 4 weeks.
9) How Long Will I Have To Wait To Get My Photos?
The delivery of your wedding photos varies depending on the size and complexity of your wedding, but you can expect to receive approximately 40-50 edited photos per hour of coverage. Our team also creates stunning black and white copies of family portraits and other memorable moments from your special day, all in high resolution and without any watermarks.
Your online gallery will be available within 1-2 months from your wedding day, featuring your complete set of carefully edited photos.
About ten days after your gallery goes live, you'll receive a 16GB USB drive with all of your high-resolution photos.
We also love to share a sneak peek or two on Facebook and Instagram within a few days of your wedding, so be sure to share your wedding hashtag with us! :)
10) Do You Offer Videography?
Yes! we do.
In addition to stunning photographs, we also offer videography services to capture all the special moments of your wedding day in motion. Whether you want a full-length wedding film or just a highlights reel, we'll work with you to create the perfect video to tell your love story. And all this at an affordable price that fits your budget. Let us help you remember your wedding day for a lifetime.
11) Do We Get The Copyright Of the Images?
Copyright is something that we get asked about often.
„Our copyright“ simply means that Thien and Sheena are the creators of the images, and they “own” their copyright. Of course, your families and wedding guests may also freely use the photos you receive from us privately, share them on social networks, and so on, at no extra cost to you.
The more people enjoy the pictures, the better it is for everyone involved.
Selling or obtaining “his copyright” is not possible, but you will have the ability to print and share your images as much as you’d like.
12) Do We Receive The Raw, Unedited Files?
The raw, unedited files aren’t available for viewing or purchase. This is like asking us to give you the leftover ingredients used to make your dinner. The images selected for editing and final delivery reflect our very high standards and everything else isn’t archived in the studio.
Please rest assured that images not delivered truly are outtakes! We do not cull to meet a certain number of provided images, so every viable model is edited carefully and transported.
13) Would You Show Our Photos In Your Portfolio And On Your Website?
We are passionate photographers; our work is also our passion, we would be attached to our photos, where we put a lot of time and love in it and even live from showing off our crafts. Without photos from recent wedding reports, interested couples have no chance to find out if they like our style and our website. Thanks to our portfolio, you could also make your decision based on the photos that you can see on our website. Apart from that, we are happy to be able to show our work with pride and joy, because for us it is not just "any job". Therefore, our prices listed under Services include a right to publish the photos for us. As this publication looks like, you can see it in the gallery or our wedding reportages on the blog.
If you want to exclude a publication of the photos by us, this is a pity for us but of course possible. Unfortunately, the total contract (invoice) price incurs a surcharge. If necessary, tell us when booking that you do not want the pictures to be published, so that we can include them in the booking contract.
14) How Can We Set Up A Meeting With You?
It’s easy! Complete the contact form on our site, and we will get in touch and get you on the schedule. We are usually busy on Saturdays. We think, especially in the summer months, when it gets dark later, you can set up a shoot during the week. Of course, there are exceptions; free appointments can also be given on Saturdays.
Wedding dates are usually already scheduled several months in advance, on some Saturdays even routine shootings are possible.
We recently Skyped with one couple who lived in Vietnam, US, Canada, Hong Kong – they were waking up and recovering from partying the night before, and we were getting ready to go to bed. We can always find a time and method that works!
All meetings are held in Hamburg, Germany.
We schedule consultation days and evenings, so we are sure we can find a time that works for you!
15) When Is The Best Shooting Time?
Weddings are often on the weekends, especially in the period from May to September.
That depends entirely on the position of the sun. When it is half clear of clouds, pictures are beautiful before two hours before sunset.
For early birds even during the sunrise, it is usually always empty, if you are in crowded locations. Of course, the times vary between winter and summer, and it can also be photographed in the mornings or afternoons, but preferably not at lunchtime, when the sun is at its highest.
See more our best shooting time ever at 5 a.m. of autumn 2019: https://www.ducthienphotography.com/elopemnt-bia-chr
16) Can I Get More High-Resolution Photos?
The selection of the pictures that you will receive is stored in my possession. You can reorder for up to a year after the shoot. It will be 10 Euros per high-resolution photo extra.
17) What If You Are Sick?
Luckily, it has been eight years that Thien, our chief photographer, has never been sick directly on G-Time, and it has been eight years that Thien has not yet denied any weddings despite his problems.
It has not happened yet, but of course, we understand your concerns.
Everybody can get sick. If the case arises, we are also a team with two best assistants, who can also take wedding photos with many experiences, besides, we have many contacts of great photographers so that we have enough possibilities with a clear conscience to find a replacement for this important day.
We will not leave you in the rain. With regular shootings, the date can also possibly move a bit, but here we can convey in an emergency.
18) How Far In Advance Do We Need To Book You As Our Photographer?
As soon as you can.
If you are interested in having us accompanying your wedding photographically, you are welcome to request.
The appointment can be reserved for a while, and we will clarify everything else. From experience, we can advise you (since most weddings take place in the summer season) to inform you in the previous year and the photographers were searched not too late to go.
For example, in 2018 we received nearly ten inquiries of our couple on the same day of June and August.
Now we are in November 2021, and we were nearly fully-booked from April to September 2022.
19) Do you photograph with a second photographer?
It depends on the package you choose and the circumstances. With us, second photographers are always necessary. This is the reason why there is still a second shooter free for you when you book us packages from 8 hours. We are always two when you want to have "Getting Ready shoots", one of us will be with the bride, and the other one will be with the groom. Besides, Thien would be like photographers ninja, and he has been known to be in two places at one time despite known physics.
All of our second photographers know us and our style well and provide us with raw photographs for us to edit consistently with your look.
20) You have to change your Wedding Date DUE TO CORONA SITUATION since 2020. What will happen?
When your changing date in our calendar is still available, then you can take new booking without any issues.
